00. GENERAL TERMS
MyFlow Learning AB provides the service.
Do you wish to contact us? Feel free to reach out to info@myflow.se
If you have any questions or concerns, don't hesitate to contact us!
01. GENERAL & DEFINITIONS
1.1 These general terms ("General Terms") apply when using the MyFlow platform. The platform is owned by us, MyFlow Learning AB, reg. no. 559310-5306. We grant our customers a non-exclusive right to use the platform for internal purposes. In exchange, the customer using the platform ("You") agrees to and accepts these General Terms and our other instructions on how the platform should be used. To make it simple, you accept and agree to our current General Terms when you use the platform.
1.2 These General Terms are effective from the date you approve them, but we reserve the right to amend them, and any changes will take effect thirty (30) days after they are published on the platform.
1.3 Unless the context or circumstances clearly indicate otherwise, the following words and terms shall have the meanings set out below.
1.4 "Third Party Operator" refers to another party providing software to the platform.
1.5 "Your Data" refers to the data or other information that you or someone on your behalf makes available to us through the platform or otherwise.
1.6 "Your Software" refers to the software that you own or have the right to use under a license agreement and that is used on the platform.
To get started with MyFlow, you need to follow these general terms.
02. USE OF THE PLATFORM
2.1 Only persons approved by you have the right to use the platform. Both you and those you allow to use the platform must follow these General Terms and our other instructions for using the platform. You are responsible for all use of your profile on the platform.
2.2 You may not copy or otherwise make the software included in the platform available to anyone else.
2.3 You may not use, copy, or otherwise make available to others anything other than information about you found on the platform.
2.4 You are responsible for (i) ensuring that your data is free from viruses, trojans, worms, or other harmful software or code, (ii) ensuring that your data is in the agreed format, and (iii) ensuring that your data does not harm or negatively impact the platform in any other way.
2.5 You are responsible for keeping login details, security methods, and other information you have to access the platform confidential. You must immediately notify us if any unauthorized person has gained knowledge of such information.
As long as you follow the terms, everything is fine.
Keep in mind...to keep your passwords and login details protected.
03. INTELLECTUAL PROPERTY RIGHTS
3.1 All intellectual property rights to the platform and its contents (e.g., software, trademarks, and design) are owned by us or the Third Party Operator. You may only use the platform for your internal purposes, i.e., not resell the service to anyone else.
3.2 You obviously own all intellectual property rights to your data. For material that you upload and make available outside your own organization, we have the right to use this material, even though you remain the owner of it.
3.3 You may not publish or otherwise make available in the platform any information that is confidential or considered a trade secret if this results in you or us infringing on someone else's rights or breaking any laws.
We own the platform and everything on it, you own what you upload but we get to use it.
04. SECURITY
4.1 To access the platform, you must provide a password to be used when you log in. To prevent others from logging into your account, it is important that you keep the password secret, so you are responsible for ensuring that no one else gets hold of it. Since we cannot control if you share your password with outsiders and unauthorized persons, we cannot take any responsibility if someone else logs into your account with your password. If you suspect that someone has figured out or otherwise obtained your password, contact us as soon as possible, and we will try to resolve the situation in the best possible way.
4.2 Your data will be stored in a cloud service provided by a Third Party Operator, specifically through Digital Ocean and Amazon Web Services.
We do everything we can to keep the platform secure, but you need to help by keeping your login details protected.
05. DISCLAIMER
5.1 We and the Third Party Operators take no responsibility for the information available to you on the platform. Therefore, we are never liable for, among other things, but not limited to; loss of income, loss of data, lost goodwill, or other damages and costs of any kind arising from your use of the platform or the information or material contained therein.
5.2 You should not make decisions solely based on the advice and tips you receive on the platform. They are only meant to suggest possible improvements for your business. It is up to you to ensure that the decisions you make for your business are based on sufficient information. We are not responsible for, for example, loss of income, loss of data, lost goodwill, or other damages and costs of any kind arising from your following the advice or tips you receive in connection with your use of the platform.
We take responsibility for delivering the service. How you use information and/or advice from the service is your responsibility to determine if it is correct for your business.
06. YOUR RESPONSIBILITY
6.1 If you use the platform, you are, of course, responsible for what you do. You are also responsible for ensuring that your data is accurate.
Since the use is your responsibility, do not hesitate to contact us if any questions arise!
07. PERSONAL DATA
7.1 The processing of personal data within the scope of our assignment to you, including providing the platform, is regulated by a separate data processing agreement if you are registered as an expert or as a company.
7.2 Other information about how we process personal data can be found in our privacy policy.
For some, we also need a data processing agreement, but if you are an individual user, this is not something you need to worry about.
08. THIRD PARTY APPLICATIONS
8.1 By integrating the platform with applications belonging to Third Party Operators, we have managed to offer some great features. As you can understand, we cannot guarantee that these applications will work flawlessly and therefore cannot take responsibility for any use or features related to them. But we do our best to make it work as well as possible!
We conduct thorough quality checks before accepting any third party to be part of the platform, but once we do, it's hard to guarantee that their service will work flawlessly.
09. SERVICE LEVEL
9.1 We work almost around the clock to ensure the platform is available almost all the time. However, we use cloud services and also need some time to fix and tweak old and new features, administer the service, and troubleshoot if something doesn't work. So we cannot promise that the platform is available 24 hours, 7 days a week.
Just like a car needs service, our platform needs to visit a digital SPA now and then to function flawlessly. During these times, you may experience disruptions.
10. SUSPENSION
10.1 If you violate these General Terms or our other instructions for the platform, or if we have reasonable grounds to suspect that you do, we have the right to immediately suspend your access to the platform. The same applies if you cease to be a customer of ours. Of course, you then have the right to have all your data exported in a format we agree upon so that you can continue to manage your data elsewhere.
We don't want to suspend anyone, but sometimes you have to part ways.
11. COMPENSATION
11.1 Additional services within the platform may be associated with separate costs. However, these costs will be apparent when you use or activate an additional service.
If you want more features or capacity, it will be clearly stated if it comes with a cost.
12. TERM & EARLY TERMINATION
12.1 These General Terms apply until you cease using the platform or until we amend them.
12.2 Unfortunately, one cannot always predict the future. Therefore, we cannot guarantee that we will always be able to provide the platform. We therefore have the right to shut down the platform.
13. APPLICABLE LAW & DISPUTE
13.1 Swedish law shall apply to these General Terms. Disputes arising from these General Terms shall be resolved in general court. However, it would be really unfortunate if something went as far as court. So if you have any concerns or are not satisfied with the platform, you are always welcome to contact us to find a solution!