PRIVACY POLICY
This privacy policy, has been compiled to help our clients feel secure about how we process personal data. Please read our policy carefully to gain a better understanding of how we collect, use, protect and generally manage your personal information in connection with our website.
What information do we collect from visitors to our website? When you interact with and/or complete a form on our website, you may be asked to provide your name, email address, postal address, telephone number or other information necessary to complete the form. These fields may change over time to fulfill the intended purpose of the form. How do we use the information? We may use the information when you register, complete a purchase, sign up for newsletters, respond to a questionnaire or marketing communication, as well as when you navigate the website or use specific website features. How the information will be used will always be made clear when you provide the information to us.
How do we handle your personal data? We collect your data in the capacity that you are a customer/potential customer, stakeholder, visitor or applicant, in order to offer services, fulfill our contractual obligations to you, answer your questions or your application and to provide you with a better experience of our services. It is necessary for us to be able to identify you so that we can manage you as a customer, carry out statistical measurements, and for direct marketing (which you can opt out of). The personal data we collect when completing an order or purchase on our website is necessary for us to carry out our services/delivery, payment and invoicing, and to enforce our agreement. When you contact us with other questions or for job applications through any of our communication channels, your contact information and, if applicable, other information will be used to answer your question or application and for follow-up.
Who do we share your personal information with? We will not sell, exchange or otherwise transfer your personal information to third parties. We do not share your personal information with anyone other than systems, programs and special operational functions provided by third-party providers, such as email clients, email providers, accounting software, payment services, or other parties necessary for us to fulfill our financial, legal and administrative requirements . In these cases, we may share your information with service providers both in and outside the EU/EEA. These service providers have similar requirements for handling your data that we have. Your customer data may also be combined with public information to collect more information about you as a customer.
How long do we store your personal information? We store your personal information about you as a customer or website visitor for as long as there is an active customer relationship, or for the period for which we need to store the information to fulfill the purpose mentioned in this policy. After termination of agreement or cancellation, we will delete or anonymize your personal information within a reasonable period of time after termination or cancellation has taken place, except in cases where Swedish or European laws, courts or authorities have other requirements. Your personal information may also be saved due to legal obligations, or for legitimate reasons, such as enforcing the Swedish Accounting Act. Information stored in connection with your contacting us will be saved until we no longer have an obligation to you. In the event of termination or cancellation, we may store your data for legitimate reasons such as proof of orders or for recurring matters.
Your rights You have the right to request a compilation of all personal data that we have recorded about you, free of charge, once a year, provided that you have legitimate interests in requesting such data. In some cases, you also have the right to have your data transferred. You have the right to have your data corrected, supplemented or deleted, and have the right to request limited processing until it is changed. You have the right to be forgotten, but deletion of personal information cannot take place if we have an agreement to fulfill, or if Swedish or European law, court or authority has other requirements, or if there are legitimate reasons to keep the information.
If you believe that there is no legitimate reason, or that the storage is incorrect, you can appeal the handling. You also have the right to withdraw consent, file a complaint with the Data Protection Authority, object to decision-making, profiling and object to direct marketing. We will not send you marketing via e-mail if you have objected to e-mails being sent in accordance with the Marketing Act (ยง19). If you previously approved e-mails and wish to unsubscribe from our future e-mails, you can follow the link at the bottom of each e-mail or email us at the contact details below. We will unsubscribe you immediately.
Contact us
If you have any questions regarding this policy, you are always welcome to contact us.